Innovation
that sticks.

When organisations try to solve complex problems with tools built for a simpler world, the ideas don’t land and the system pushes back.
We help you see what’s actually going on and navigate with you until the change endures.

Systemic Dialogue Labs

Most organisations already have the answers they need. They just haven’t asked the right people in the right way.

A Systemic Dialogue Lab brings together the voices closest to the challenge, at scale and in a structured way, and surfaces what the system already knows. Fast, rich, and often revelatory.

Systemic
Discovery

Most projects fail before they really start. Neither the problem nor the system has been properly understood, the right people aren’t aligned, and there’s no agility in the map the team need to follow.

Systemic Discovery reads the system early. It gives you the clarity, the alignment and the coalition you need before the real work begins.

Systemic Innovation Sprints

Once you understand the system, you need to move. A Sprint takes insights and turns them into ideas, prototypes and real-world testing with the people who will make or break them.

Focused, fast, and grounded in the reality of how your system actually works.

Systemic
Facilitation

Sometimes the problem isn’t the problem. It’s that the right people aren’t in the room, or they’re in the room but not really talking, or they’re talking but not hearing each other.

In complexity, where cause and effect aren’t always visible, Systemic Facilitation creates the conditions for alignment. It can also involve scenario testing, expanding beyond the known, and building the governance structures and sandboxes that give new ideas room to survive.

Innovation
Coaching

Leading innovation or change in a complex organisation is one of the lonelier jobs there is. The challenges are systemic, the politics are real, and most coaching doesn’t touch the half of it.
Innovation Coaching is thought partnership for leaders who need someone who genuinely understands the terrain, knows how complexity operates, and can help you bring people with you.

Private Client
Partnerships

Some challenges need more than a project. They need a thinking partner who rolls up their sleeves and stays close to the work, facilitating, coaching, building capability, nurturing change and doing whatever the moment requires.

We only take on a small number of these each year. Because when we partner with a client, we go all in.

The Systemic
Change Map

Map how change actually happens in your organisation.

Most leaders working in complex organisations know something isn’t quite working. The patterns underneath are often hard to see from the inside.

In around ten minutes, this free guided reflection helps you understand the conditions surrounding your challenge and how change actually happens in your organisation.

You won’t receive a score. You’ll receive a map.
A starting point for better thinking, better conversations and better decisions about what to do next.

CLIENT TESTIMONIALS

Real people. Real organisations. Real change.

Senior leaders reflecting honestly on what it’s actually like to work with us.

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“I chose systemic innovation because the statistic that 70% of innovation fails was not one I wanted to be on the end of.”

Sam Catley

People Services and Innovation Director, EDF

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“I see it like my little toolbox. It’s something that’s stuck with me and has fundamentally changed how I approach challenges on a personal and business level.”

Sarah Harvey

Global Director Customer Success, Vertex Inc

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“Bringing Neil into my clients is something I don’t hesitate to do. He will come in and quickly understand the most complex and most critical issues for an organisation and very quickly navigate his way around with diplomacy and humour to help them reach their goals.”

Julia Days

Talent Acquisition Transformation Consultant and Strategy Advisor, RL100 UK 2026

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“We’ve now had 1,500 women go through our programme, and we’ve eliminated attrition from that population, which is extraordinary. We have stopped women leaving our organisation once we invest in them in that way.”

Rachel Higham

MD of IT, BT

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“When Neil tips up in an organisation, I think he’s tipping up as a colleague, as someone who wants to collaborate and who genuinely wants to leave a legacy.”

David Beales

People innovation Hub, EDF

Got a question?

Have a conversation.

Our AI is trained on our thinking, our methodology and our work. Ask it anything about complexity, our programmes, or whether we might be the right fit for what you’re facing. It can even point you to the juicy free stuff if you’d rather start there. It can answer most questions faster than we can. But if you want to talk to a person, it will 100% make that happen. We just might take a little longer to get back to you, because we’re only human.

You’re talking to an AI. It won’t pretend otherwise. But it knows our work inside out and is very friendly.

How we work with you?

Systemic Innovation Labs

Map your system and unlock breakthrough thinking

Innovation Sprints

From insight to tested prototype, fast

Private Client Partnerships

Deep, ongoing support for complex transformation

Facilitation

Expert guidance for your strategic sessions