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Capability
that lasts.

Most change agents and leaders were taught tools built for a simpler world. They work brilliantly on the right problems. Complexity is a different kind of problem entirely.
We teach you to see it clearly, work in it wisely, and keep doing it long after we’re gone.
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Diploma of Systemic Discovery

Three days in person. Before you choose a solution, you need to see the system you’re actually trying to change. Most change efforts don’t fail from a lack of ideas. They fail because nobody mapped the terrain first. This is where that changes.
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Applied NLP Practitioner in Innovation and Change Leadership

Eight days in Cirencester. A certified shift in how you think, speak and lead under complexity. The only NLP Practitioner certification built specifically for people working in innovation and systemic change.
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Diploma of Systemic Leadership

Leading in a complex world requires something different from what most leadership development teaches. This diploma builds the stances, the habits and the systemic understanding that let you guide others through genuine uncertainty.
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Diploma of Systemic Facilitation

The room only goes as deep as the person holding it. Complexity makes that harder, not easier, conflicting views, no obvious answer, real stakes in the outcome. This diploma builds the capability to hold a room through exactly that, and create conditions where real dialogue, real alignment and real insight become possible.
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In-house Systems Thinking Training

No catalogue version exists, because no two organisations are the same kind of system. What you get instead is training built around your actual challenge, so teams leave able to see their own system clearly and know where to act, not holding a generic framework that doesn’t quite fit. Tell us about your challenge and we’ll design something that works for your terrain.
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In-house Design Thinking Training

A proven methodology, the same principles taught at Stanford and MIT, delivered and certified inside your own organisation. Your team trains on a real challenge they’re already facing, not a hypothetical one, blended with our own systemic edge. Because the people who build the solution are the ones who have to live with it, it tends to actually stick. Certified by ANLP.
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Start here. On us.

Systems Thinking for Leaders:
Innovation & Change.

The clearest introduction we know to why complexity changes everything about how you lead change and innovation. Normally £69.99.

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CLIENT TESTIMONIALS

Real people. Real organisations. Real change.

Senior leaders reflecting honestly on what it’s actually like to work with us.

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“I chose systemic innovation because the statistic that 70% of innovation fails was not one I wanted to be on the end of.”

Sam Catley

People Services and Innovation Director, EDF

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“I see it like my little toolbox. It’s something that’s stuck with me and has fundamentally changed how I approach challenges on a personal and business level.”

Sarah Harvey

Global Director Customer Success, Vertex Inc

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“Bringing Neil into my clients is something I don’t hesitate to do. He will come in and quickly understand the most complex and most critical issues for an organisation and very quickly navigate his way around with diplomacy and humour to help them reach their goals.”

Julia Days

Talent Acquisition Transformation Consultant and Strategy Advisor, RL100 UK 2026

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“We’ve now had 1,500 women go through our programme, and we’ve eliminated attrition from that population, which is extraordinary. We have stopped women leaving our organisation once we invest in them in that way.”

Rachel Higham

MD of IT, BT

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“When Neil tips up in an organisation, I think he’s tipping up as a colleague, as someone who wants to collaborate and who genuinely wants to leave a legacy.”

David Beales

People innovation Hub, EDF

Got a question?

Have a conversation.

Our AI is trained on our thinking, our methodology and our work. Ask it anything about complexity, our programmes, or whether we might be the right fit for what you’re facing. It can even point you to the juicy free stuff if you’d rather start there. It can answer most questions faster than we can. But if you want to talk to a person, it will 100% make that happen. We just might take a little longer to get back to you, because we’re only human.

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You’re talking to an AI. It won’t pretend otherwise. But it knows our work inside out and is very friendly.

THE PROBLEM

The report gathers dust. The energy fades...

And the people who were meant to deliver the change are no more capable than before.

Skills fade without practice. Capability isn’t built through theory. It develops through lived application, embodied learning, and using tools in the messiness of real systems.

 
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Our approach

At 91 Untold , we believe the real measure of success isn’t just the ideas you generate. It is the capability you build.

That’s why everything we do is designed for capability that lasts.

We don’t just teach methods. We help you develop the mindset, skills, and confidence to think systemically and lead innovation long after we’re gone.

Diploma of Systemic Innovation

Connect systems thinking, design thinking, and innovation methods in a practical framework you can use again and again.

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Applied NLP Practitioner in Innovation and Change Leadership

Learn to embody the tools, strengthening how you see and interact with the system.
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VIDEO COURSE

The Facilitator's Mindset

Gain the skills and the maps to guide groups wisely through complexity.

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CORPORATE IN-HOUSE

Systems Thinking Training

Help your team see patterns, anticipate challenges, and act systemically.

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Individual?

Join the waitlist for an open session

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OPEN LIVE COURSE

Books, online pathways & toolkits

Resources to support your ongoing development.

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These aren't just skills for today.

They're the Requisite Human capabilities leaders need in an age of AI and disruption: 

empathy, perspective, ethical judgement, and the ability to hold complexity.

Capability that lasts means you won’t just solve this problem. You’ll be ready for the next one, and the one after that.

Want capability that lasts?

Let’s have a conversation about what that could look like for you or your team.

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