Complexity changes
the rules.
Most organisations are still trying to solve complex problems with tools designed for a simpler world.
It’s not working.
We help leaders understand the systems they’re part of so they can create change that sticks.
INNOVATION THAT STICKS
I NEED INNOVATION THAT STICKS
Facing a complex challenge that isn’t responding to the usual approaches? We help you navigate the system, understand what might scupper progress, and guide you toward change that actually takes root.
CAPABILITY THAT LASTS
I NEED CAPABILITY THAT LASTS
Ready to build the capacity to navigate complexity with confidence? We help you and your team develop the thinking, tools and habits to lead change, innovate wisely and keep doing it long after we’re gone.
THE PROBLEM
Most innovation
quietly dies
Not because the ideas were bad. Not because people didn’t try.
In the age of AI, ideas are cheap. Anyone with
a prompt can generate concepts. The real challenge? Getting ideas to actually take root within your organisational system.
That’s where we come in
WHAT WE DO
Systemic innovation that actually works
At 91 Untold, we don’t just help you generate ideas. We help you understand why your system embraces some innovations and resists others. Then, we work with you to design change that truly fits.
We look beyond the surface to understand what really drives change in your organisation: People, Power, Process and Purpose
We make sure your team can solve the next one too.
We don’t just solve this problem.
Latest thinking
In complexity, the quality of thinking matters more than the credentials.
See how we think.
Latest thinking
See how we think.
Start here On us.
Systems Thinking for Leaders:
Innovation & Change.
The clearest introduction we know to why complexity changes everything about how you lead change and innovation. Normally £69.99.
You can unsubscribe at any time. We will never share your details.
Innovation that sticks
Facing a complex challenge that isn’t responding to the usual approaches? Here are the ways we can work alongside you.
Systemic Dialogue Labs
Listen to your system. Surface what’s really going on, including the blockages and the things that will bite you if you ignore them. Harvest the ideas and insights that only emerge when the right voices are genuinely heard.
Systemic Discovery
Systemic Innovation Sprints
Systemic Facilitation
When the people who need to agree aren’t agreeing. We help stakeholders find the level at which alignment becomes possible and move forward from there.
The Systemic
Change Map
Map how change actually happens in your organisation.
In around ten minutes, this free guided reflection helps you understand the conditions surrounding your challenge and how change actually happens in your organisation.
Capability that lasts
Ready to build the capacity to navigate complexity with confidence? Here are the ways we can help you and your team keep doing it long after we’re gone.
Diploma of Systemic Discovery:
Diploma of Systemic Facilitation
Applied NLP Practitioner in Innovation and Change Leadership
Diploma of Systemic Leadership
CLIENT TESTIMONIALS
Real people. Real organisations. Real change.
Senior leaders reflecting honestly on what it’s actually like to work with us.
“Bringing Neil into my clients is something I don’t hesitate to do. He will come in and quickly understand the most complex and most critical issues for an organisation and very quickly navigate his way around with diplomacy and humour to help them reach their goals.”
Julia Days
Talent Acquisition Transformation Consultant and Strategy Advisor, RL100 UK 2026
In good company.
Businesses, governments and charities.
to navigate their most complex challenges.
Start here. On us.
Systems Thinking for Leaders:
Innovation & Change.
The clearest introduction we know to why complexity changes everything about how you lead change and innovation. Normally £69.99.
You can unsubscribe at any time. We will never share your details.
Who we are?
We help leaders and organisations work wisely with complexity, so they can create meaningful change and innovation that takes root and endures.
We do this as mapmakers and guides. We help people make sense of the systems they are part of, and see what is really shaping how people behave and how change unfolds.
Our work blends systems thinking, human-centred innovation, and applied psychology to support better decisions, more aligned action, and change that actually works in the real world.
Got a question?
Have a conversation.
Our AI is trained on our thinking, our methodology and our work. Ask it anything about complexity, our programmes, or whether we might be the right fit for what you’re facing. It can even point you to the juicy free stuff if you’d rather start there. It can answer most questions faster than we can. But if you want to talk to a person, it will 100% make that happen. We just might take a little longer to get back to you, because we’re only human.
You’re talking to an AI. It won’t pretend otherwise. But it knows our work inside out and is very friendly.
Ready to explore?
Book a short conversation to make sense of what you’re facing, or simply to think through your next steps.
